Cancellation Policy

I understand that life with a baby can be unpredictable, and flexibility is key. That’s why I offer a simple and accommodating rescheduling policy. Cancellations: You have 7 days from the date of payment to cancel your booking. Just send me an email at byzezka@gmail.com or message me at +49 151 660 99 259, and I’ll refund your retainer in full. Rescheduling: From the 8th day after payment, cancellations are no longer possible, but you can reschedule your session within the next 12 months following the retainer payment day. To secure your new date, please book at least 4 weeks in advance. -------- You can reschedule your session as one of the following: Newborn Session Milestone Session (ideal for babies 4-6 months old) Sitter Session (for babies 8-10 months old) Cake Smash Session (for babies 10-13 months old – cake optional!) Even if something comes up just an hour before your session, you can still postpone it—no stress, no extra fees. Your baby’s comfort and your peace of mind matter most. How to Reschedule: If you need to postpone for a later date, email me at byzezka@gmail.com, and we’ll find the best time. If you need to reschedule within a few days, call or message me at +49 151 660 99 259, and I’ll check my availability right away. I’m here to make this experience as smooth and enjoyable as possible for you and your little one! 💛

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